DALI · Interface guide

Sign-in page

The first page of the console. Every way in goes through your Live3 account; there is no station password to type.

The sign-in page is what you see when you open a station's console in a browser. It has two halves: Get the app on the left, and Sign in to DALI on the right.

Everyone can see this page. What you can do after you sign in depends on your role, which comes from Live3, not from the station. See Roles and access.

Firmware 4.1 and later

This page describes the sign-in page on firmware 4.1 and later. Older firmware showed a username and password form instead.

Get the app

The left half shows the Live3 app: App Store and Google Play badges, and a QR code that opens the app's download page on your phone. The QR code is only for installing the app. It does not sign you in.

There are three ways in, in this order on the page.

1. Access code (the main way)

Field	What to enter
Email	The email address of your Live3 account. Up to 120 characters.
Access code	The 8-character code shown in the Live3 app for this station, like `AB2C-DE3F`. The dash is optional.

Press Sign in.

The code comes from the Live3 app: open the station and look for Access code. It changes every minute.
The code carries your role (Factory, Admin or User), so you do not choose a role here.
The code works without internet at the station. This is the way to sign in on site.
The code belongs to your account. A code shown on someone else's phone does not work with your email.
After the first successful sign-in on a station, the email field is hidden and the code alone is enough. If you are a different person, click New here? Add your email to bring the email field back.

2. Access link

Click Access link, paste the link someone shared with you from Live3, and press Open link. Other ways to sign in takes you back.

A link is made in Live3 by someone who can grant access to the station. It is for this one station only.
A link can be used once, and it expires. The longest a link can last is 30 days.
The station checks the link itself, so the station does not need internet. The browser you paste it into needs to be the one you continue in.

3. Continue with Live3

Click Continue with Live3. Your browser goes to Live3, confirms who you are and comes back to the console signed in. This needs internet on the computer you are using. If your browser already holds a recent sign-in for this station, it goes straight in.

No access yet?

Request access from the device owner opens a page in Live3 in a new tab. You ask there, and a person who looks after the station approves it. Approval sends you an access link. See Request access.

You land on the Dashboard.
Your name, photo and role appear in the account menu at the top right. See Top bar and status.
You are signed out after 30 minutes with no clicks or page loads. Pages that only refresh themselves in the background do not keep you signed in.
Every sign-in, failed sign-in and sign-out is written to the station's Activity Logs.

Messages you may see

Message	What it means	What to do
Enter the code from the Live3 app.	The code box was empty.	Type the code.
Enter your email as well: this is the first app-code sign-in on this device.	Nobody has signed in with a code on this station yet.	Fill in your email too.
That code does not look right. Codes are 8 characters, like AB2C-DE3F.	Wrong length or characters.	Check the code. It never contains 0, 1, I, L, O or U.
That code was not accepted. Check the code on your phone and try again.	The code expired, was for another account or another station, or the station's clock is more than a few minutes off.	Use a fresh code with your own email. If it still fails, the station's time may be wrong: ask an Admin to check Device, Time, or use an access link.
App-code sign-in is not set up on this device yet.	The station has not been prepared for code sign-in.	Use an access link or Continue with Live3, or contact Aeron support.
Paused after too many failed attempts... Try again in ...	Too many wrong codes in a short time.	Wait for the time shown. Your code is not the problem.
That does not look like a valid access link.	What you pasted is not a Live3 access link.	Paste the whole link.
This access link is not valid. Ask for a fresh access link from Live3.	The link was already used, expired, revoked or made for a different station.	Ask for a new link.
Paused for a moment	Too many failed link attempts from this screen.	Wait for the time shown.
This browser is offline, so a link or a Live3 account will not work. Use an access code.	Your computer has no internet.	Use the access code.
Security check failed: please reload the page and try again.	The page was open too long or was opened in another tab.	Reload the page.
Session expired, please sign in again.	You were idle for 30 minutes.	Sign in again with a fresh code.
Access denied. Your IP (...) is not whitelisted.	The station only accepts connections from listed addresses.	Connect from an allowed network, or ask the station's Admin.