DALI · How-to guides

Sign in to a station

Goal: you are signed in to the station's console, at the role Live3 gives you on that station.

Every way in goes through your Live3 account. There is no station password to type. Your role (Factory, Admin or User) comes with the sign-in; see Roles and access.

Before you start

A Live3 account that has access to this station. If you have none, see Request access.
The Live3 mobile app on your phone, signed in, for the access code. Open it once while you have signal, so it can prepare codes for use offline.
A browser that can reach the station: on its network, or on its hotspot (see Open the console on site).

Steps

1
Open the console. Open the station's address in your browser. The sign-in page shows Sign in to DALI on the right. If the browser warns about the certificate the first time, that is expected for a device on your own network.
2
Get your code. In the Live3 app, open the station, then Device access. On the Code tab, tap Show my code. You see an 8-character code, like AB2C-DE3F. It changes every minute.
3
Sign in. On the sign-in page, type the Email of your Live3 account and the Access code, then press Sign in. The dash in the code is optional. After your first sign-in on a station, only the code is asked for; if you are someone else, click New here? Add your email.

The code works with no internet at the station. It is the way to sign in on site.

Other ways in

Access link. Someone who manages the station in Live3 sends you a link. Open it, or click Access link on the sign-in page, paste it and press Open link. A link works once, on this station only, and lasts at most 30 days.
Continue with Live3. Click Continue with Live3. Your browser goes to Live3 and comes back signed in. This needs internet on your computer.

Check it worked

You land on the Dashboard. Your name and role show in the account menu at the top right. The sidebar lists only the pages your role can open.

If something goes wrong

What you see	What to do
That code was not accepted.	Use a fresh code, with your own email. A code shown on someone else's phone does not work with your email. If a fresh code still fails, the station's clock may be wrong: use an access link or Continue with Live3, then set the time.
That code does not look right.	Codes are 8 characters and never contain 0, 1, I, L, O or U.
Paused after too many failed attempts	Wait for the time shown, then try again.
This access link is not valid.	The link was used, expired or cancelled, or is for another station. Ask for a new one.
Session expired, please sign in again.	You were idle for 30 minutes. Sign in with a fresh code.

Every message is listed on the Sign-in page.